Stenia Dziadiw

Vice President of Business Development, Afni Inc.

Different companies outsource for different reasons. Some companies outsource to improve operational efficiencies. Others outsource so they can focus on their own core business operations, leaving outsourced functions to vendors versed in the category. Almost all, it can be argued, seek some financial benefit. At Afni, we realize many reasons drive organizations to pursue outsourcing. We've seen the challenges faced by various clients and as a result, we strive to support their goal of achieving outsourcing's financial return on investment in a thorough and compensative manner.

Since, at the end of the day, companies that turn to outsourcing are hoping to drive financial change that benefits their bottom line, the best way to do so effectively is to first track the likely ROI that an outsourced solution can deliver.

That's where the Outsourcing ROI Calculator comes in. In our ongoing efforts to support and advance the industry, as well as help companies make smart outsourcing decisions, Afni has sponsored the Call Center Outsourcing ROI Calculator. It is designed to help buyers determine existing costs and promised savings available through outsourcing—and ensure the ROI serves the bottom line.

Take a few moments to plug in your information and see whether outsourcing might deliver the returns you're hoping to achieve. We suspect you'll find that the benefits and efficiencies found with outsourcing will find a place in your business.

Thank you

Stenia Dziadiw
Vice President of Business Development

Afni Inc.