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Get Better Service
Service-level agreements are meant to improve the work performed by outsourced development teams...
Top Ten Outsourcing Survey
OI study reveals top 10 reasons companies outsource, top 10 factors in service
provider selection, and top 10 factors for successful outsourcing.
The New Workplace: Outsourcing in Japan
Recession is forcing Japanese companies to cut spending. Today, theyre
using outsourcing for faster, cheaper and smarter business solutions.
Interview: Dr. James Brian Quinn, Author of Innovation Explosion
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Quantifying OutsourcingIntangible Benefits
This paper presents the basis for quantifying the intangible benefits of outsourcing inititiatives in economic terms.
Document Outsourcing: Uncovering Alternative BPO Opportunities
Today, technology is enabling more business processes to be automated and more
companies are interested in outsourcing non-essential business functions. Document
production and management are strong candidates...
IT Outsourcing Index 2001
State-of-the-industry trends and statistics on IT outsourcing!
Outsourcing Index 2000
The latest facts, figures and marketplace trends on outsourcing in the U.S.
How to Engage Strategic Sourcing Relationships
The ability to forge, manage and sustain strategic sourcing relationships is
critical to competitive success. Here are practices and frameworks for creating
strategic outsourcing relationships.
OI Interview: Maurice Greaver, Author
of Strategic Outsourcing
Japanese Outsourcing in Action
Case study: Outsourcing operations for a busy distribution center helped the
firm save full-time and temporary personnel without any major problems surrounding
More Articles & Info
Needs Assessment, RFPs, Contracts, Service Provider Qualification and Selection,
Information Technology Outsourcing (IT)
Industry Research, Outsourcing Metrics, Market Studies, Benchmarks...
Business Process Outsourcing (BPO)
More on Human Resources, Sales, Marketing, Finance, Accounting, Customer Care,