Outsourcing Sales and Strategy
A Message from Frank J. Casale, CEO & founder, The Outsourcing Institute.
Get Better Service
Service-level agreements are meant to improve the work performed by outsourced development teams...
Problems managing relationships with customers? Perhaps, the customers
primary contact, the relationship manager, is part of the challenge. Heres
how you can improve this situation.
On Business Transformation
A three-part model to ensure successful business restructuring and reengineering.
full access to these knowledge resources! Its free!
Next Generation Growth Strategies
Six super-critical factors to link each of your businesses to its markets
drive for competitive advantagethe best way to make customers advantaged.
Contracting for Risk and Reward
The contract agreement grows more important and complex than ever before, with
opportunities for mutual education of business needs and culture and long-term
How to Engage Strategic Sourcing Relationships
The ability to forge, manage and sustain strategic sourcing relationships is
critical to competitive success. Here are practices and frameworks for creating
strategic outsourcing relationships.
More Articles & Info
Industry Research, Outsourcing Metrics, Market Studies, Benchmarks...
Information Technology Outsourcing (IT)
More on Infrastructure, eCommerce, Data Processing, Network Management and Security,
Business Process Outsourcing (BPO)
More on Human Resources, Sales, Marketing, Finance, Accounting, Customer Care,