Outsourcing Sales and Strategy

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Don't Dabble!
A Message from Frank J. Casale, CEO & founder, The Outsourcing Institute.

Get Better Service
Service-level agreements are meant to improve the work performed by outsourced development teams...

Managing Relationships
Problems managing relationships with customers? Perhaps, the customer’s primary contact, the relationship manager, is part of the challenge. Here’s how you can improve this situation.

On Business Transformation
A three-part model to ensure successful business restructuring and reengineering.

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Next Generation Growth Strategies
Six super-critical factors to link each of your businesses to its market’s drive for competitive advantage—the best way to make customers advantaged.

Contracting for Risk and Reward
The contract agreement grows more important and complex than ever before, with opportunities for mutual education of business needs and culture and long-term relationships building.

How to Engage Strategic Sourcing Relationships
The ability to forge, manage and sustain strategic sourcing relationships is critical to competitive success. Here are practices and frameworks for creating strategic outsourcing relationships.

More Articles & Info

Outsourcing Intelligence
Industry Research, Outsourcing Metrics, Market Studies, Benchmarks...

Information Technology Outsourcing (IT)
More on Infrastructure, eCommerce, Data Processing, Network Management and Security, ASP, Telecom...

Business Process Outsourcing (BPO)
More on Human Resources, Sales, Marketing, Finance, Accounting, Customer Care, Procurement, Administration...