Esteban Herrera
Esteban Herrera
MESSAGE FROM THE CHAIR
A great deal has happened since last month when I officially took on this role—a financial crisis took hold of most of the world, for example. I have been pleasantly surprised by the energy people still have for exploring Latin American options for sourcing great talent at competitive costs. While cost-cutting seems to be drawing a lot of attention again, I think we aren’t always asking the right question. Shaving some percentage points off the back-office may sound attractive, but using the right combination of local, near-shore, and off-shore talent to transform an industry is far more likely to be the difference-maker in today’s environment.
Another pleasant surprise has been the discovery of new depth in the region. I was fairly knowledgeable about the Latin American Outsourcing industry before I started helping OI, but in the last month I have found new providers executing, amongst other exciting things:
- Complex SAAS development for US Software companies
- Credible full suite BPO services for mid-size enterprises
- World-class mobile application development
- Innovative, high-end UI design
- Legal process outsourcing
- ….and many more
I encourage those of you who are already there to share some success stories (and the failures too!) in our forums. And if you are just beginning to explore the potential of Latin America, prepare to be pleasantly surprised! Of course, you can learn a lot about Latin American Outsourcing here at OI too, and you should feel free to contact me directly with requests and suggestions. Check out this month’s great new content, participate in the community, and get the most from your OI membership!
Esteban welcomes your suggestions and requests. He can be reached at eherrera@novaspheregroup.com and you can read his popular blog at http://novasphereblog.com
Regards,
Esteban Herrera
President and CEO, NovaSphere Group LLC
© 2008 The Outsourcing Institute
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Articles
Destination Latin America:
A Near-Shore Alternative
Latin America has arrived front and center as a desirable off-shore destination, a niche that India is most commonly thought to occupy. As a "near-shore" destination, Latin America offers significant value and resources when compared to Asia, especially for U.S.-based companies attracted to the region's cost advantages, cultural affinity and abundant resources.
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Five Questions you should ask before near-shoring in Latin America
Congratulations! You have decided on near-shoring to Latin America, a low-risk, high reward destination for companies seeking talent of all kinds. The region is experiencing real growth in economic and social terms, and there are hundreds of thousands of well-trained, eager, culturally adept people to service your business needs.
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Interview with Frank J. Casale and Dalton Luz
While Brazil gained favor as a preferred market for U.S. companies as far back as 1926, when General Motors of Brazil first opened, Latin America's largest country continues to find a place among multinational corporations looking for alternative markets for a variety of solution services and providers. For companies seeking sourcing solutions, Brazil is a rising star – being a recognized equal among equals in the global outsourcing arena. Hear what Frank J. Casale, Founder & CEO of The Outsourcing Institute, discovered during this conversation with Dalton Luz, VP of Corporate Affairs.
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Colombia's IT, the best kept secret
The IT sector of the Colombian economy has experienced a huge surge. Today is one of the most
dynamic segments with ample competitive advantages for any business that wants to profit from
the tremendous values offered by the Colombian IT companies in the software and BPO markets.
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Frank J. Casale interviews Mauricio Minas
There's a new player on the sourcing landscape. Only this one's been around for two decades. It's Brazil. And companies from Latin America, the U.S. and beyond are discovering that its strong economy, robust IT infrastructure, proximity to hemispheric markets, and universities that graduate over 100,000 IT professionals each year are making Brazil a viable sourcing destination.
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New muscles in the marketplace
Brazil, Russia, India and China, the so-called Brics, are predicted to emerge as major world players by 2050. In this, the third of a four-part World Service series called Brics: The Changing Face of Global Power, the BBC's Peter Day examines what a world dominated by Brazil, Russia, India and China would be like to live in.
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U.S. investors put faith in Mexico
A solid legal framework is essential if foreign investors are to continue lending their support to the development of technology in Mexico.
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Interview with Jose A. Gonzalez and Frank J. Casale
Short of "home-shoring" outsourcing by providers beyond U.S. borders doesn't get any closer than Mexico. This near-shoring market has gained favor among numerous buyers keen to keep their solutions closer at hand.
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Specialized Outsourcing – Impact of Best Practices on Project Efficiency
PSL's case proves, in hard numbers, how best-practices in software engineering tangibly diminish IT outsourcing costs.
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