| 1. |
Just do it, even if it’s politically difficult. |
| 2. |
Don’t lock yourself into a single-vendor relationship
for more than three years. |
| 3. |
Don’t over-emphasize knowledge of your applications.
Look beyond just U.S.-based outsourcing firms, too.
Try to include an Indian one. |
| 4. |
Make sure you set expectations with your management
team, especially since the cost-benefit of such a program
generally entails a long-term payoff. |
| 5. |
If you can, try to do some human resources planning
upfront. Any workers outplaced by the program should
be done so gracefully. |
