The People Factor: Culture and Chemistry in Outsourcing Relationship Management

New York City - June 8

WHEN: Thursday, June 8th 2006
8:00AM - 5:30PM
WHERE: The American Conference Center
780 Third Avenue, New York, NY 10017
(between 48th & 49th St.)
>Directions
WHO: Buyers or Potential Buyers of ITO or BPO services

PROGRAM:
8:00AM - 8:45AM Networking Breakfast & Registration
8:45AM – 9:00AM The People Factor: An Introduction
Frank J. Casale, Founder and CEO, The Outsourcing Institute
9:05AM – 9:45AM Real Buyers, Real Experiences: Selective Sourcing
Soumitra Rathod, Vice President Worldwide IT Sourcing, The McGraw-Hill Companies
9:45AM – 10:00AM Networking & Refreshment Break
10:00AM – 10:40AM Real Buyers, Real Experiences: Accounts Payable Outsourcing
Mary Pat Elwood, Director of AP and Dave Fusco, Requisition to Payment Process Owner - Corporate / Procurement, Becton, Dickinson and Company
10:50AM – 11:20AM Outsourcing Panel: Can a Win-Win Really Exist?
A panel of outsourcing buyers and service providers debate: In most outsourcing relationships, buyers and providers have seemingly opposing goals: increased savings and profits, respectively. So, is the celebrated “win-win” really achievable? If so, how?
11:25AM – 11:55AM Legal Perspectives
Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C. Partners
12:00PM – 12:20PM Real Buyers, Real Experiences:
IT Sourcing Strategy at a Fortune 15 Company
12:30PM – 1:15PM Networking Luncheon
1:20PM – 2:00PM Real Buyers, Real Experiences: Offshore Outsourcing
Scott Zimmerman, Manager of Enterprise Systems,
Bechtel Corporation
2:05PM – 3:00PM Interactive Breakout Groups (choose one):
1. Finance & Accounting Outsourcing
2. Multishoring Decisions and Management
3. Benchmarking Options
3:00PM – 3:15PM Networking & Refreshment Break
3:20PM – 4:20PM Interactive Breakout Groups (choose one):
1. Outsourcing Governance: SLAs That Work
2. Outsourcing’s Bad Rap: Playing Politics
3. Human Resources Outsourcing (HRO)
4:30PM – 4:45PM Closing Remarks
4:45PM – 5:45PM Cocktail Reception
 
Hosting Law Firms:
Mintz Levin Baker & McKenzie
  Brown Raysman, Millstein, Steiner & Felder, LLP  
Platinum Sponsors:
CGS Data Return Info Link
Lason Microsoft Logo Sales Logic
Lason IndigoEngine  
Gold Sponsors:
Luxoft